How do I track my order status?
Each set is built within 3-5 business days from the redemption of purchased codes or direct purchase through the website. FedEx tracking information will be provided at the time the order leaves our facility for delivery.
If you do not receive tracking information, please reach out to our customer service department.
Can the lie angle of the EPEC irons be adjusted and does adjustment void any of the warranty?
Yes. Our EPEC irons can be adjusted +/- 2 degrees of lie angle and +/- 1 degree of loft. If irons are damaged during the adjustment, EPEC warranty is voided.
Can I purchase single clubs?
Single clubs are available for sale on www.epecgolf.com. Under the “Get Clubs” section of the website, single clubs can be purchased by following the “I don’t have codes” buying option.
Are other accessories available for sale?
An “Accessories” section will be added to the website shortly that will allow young golfers to replace head covers and choose other upgrades for their EPEC set.
How do I redeem my code(s)?
To redeem codes, go to "Get Clubs" at the top of this screen, fill out your young golfer's information, and then click on the orange "Redeem codes" button at the bottom.
On the following page, you can enter your redemption code and assign the young golfer to that code.
To add multiple codes, simply click on the blue "Add Code" button until all of your codes have been entered.
Why wont my code(s) work?
If your code does not work, try replacing some of the characters with other letters and numbers that they could be mistaken for.
For example, try replacing a lower case L with an upper case I, or the number 1.
If you are still having trouble with your codes, please contact customer service for further assistance.
Something is wrong with my order, what do I do?
We strive for excellence, however we recognize that sometimes mistakes are made. If you find any problems with your order, please contact customer service. Someone from our team will make it right.
Please do not send any returns without authorization.