What makes EPEC unique?
Great question and two simple answers. Fit by height (not age) and upgradeability.
It is a proven fact that kids of the same age can vary in height by as much as 14-16 inches. So for you as a parent to buy your son or daughter golf clubs, their age is irrelevant. You should be buying clubs based on their current height and EPEC is one of only two companies that offer you this selection.
Secondly, EPEC is the only brand of youth golf equipment designed to be upgradeable. This is important because it lowers the cost for you as a parent to keep your young golfer in properly fitted clubs. Instead of replacing entire sets, we upgrade clubs at a fraction of the cost of new.
Why did I buy a code instead of an actual set of clubs?
Merchandising our product this way allows EPEC to offer you a range of options that no pro shop or retailer would ever be able to carry in stock.
How do I redeem my code(s)?
To redeem codes, go to "Get Clubs" at the top of this screen, fill out your young golfer's information, and then click on the orange "Redeem codes" button at the bottom.
On the following page, you can enter your redemption code and assign the young golfer to that code.
To add multiple codes, simply click on the blue "Add Code" button until all of your codes have been entered.
Why won't my code(s) work?
It's probably because you're mistaking a number for an upper case letter.
All codes begin with 2 upper case letters like CA or CB.
Following these 2 letters are 12 numbers or lower case letters. Make sure not to mistake a number like 0 for a capital O. Again, there are no capital letters used after the first 2 letters in the code.
How do I track my order status?
Each set is shipped within 2-3 business days from the redemption of purchased codes or direct purchase through the website. Tracking information will be provided at the time the order leaves our facility for delivery.
If you do not receive tracking information, please reach out to our customer service department.
When should I upgrade my young golfer's clubs?
If you're like most parents, you're measuring your child's height at least once or twice per year.
We recommend that you upgrade when your son or daughter has grown 3 or more inches which can occur over the course of a year or in some cases, a few months.
Waiting more than 3 inches to upgrade will cause your young golfers posture and swing to change to compensate for clubs that are now too short.
When should I upgrade my young golfers metal wood heads?
We offer 3 families of metal wood heads that change in 2 key ways:
Weight/Volume - as kids grow, the head size and weight grow to enable taller stronger golfers to hit shots of greater distance.
Loft - Taller stronger golfers need less loft to get a golf ball airborne. Thus, our smallest driver head has 22 degrees of loft whereas our largest head has 14 degrees. Most adults play with 10 to 12 degrees of loft.
We recommend our small woods for set sizes #1 and #2, medium heads for sizes #3-6 and our largest heads for sizes #7-8. You can of course decide to upgrade shaft length only if your young golfer is hitting their woods well.
Can I purchase single clubs?
Single clubs are available for sale on www.epecgolf.com. Under the “Get Clubs” section of the website, single clubs can be purchased by following the “I don’t have codes” buying option.
Can the lie angle of the EPEC irons be adjusted and does adjustment void any of the warranty?
Yes. Our EPEC irons can be adjusted +/- 2 degrees of lie angle and +/- 1 degree of loft. If irons are damaged during the adjustment, EPEC warranty is voided.
Something is wrong with my order, what do I do?
We strive for excellence, however we recognize that sometimes mistakes are made. If you find any problems with your order, please contact customer service. Someone from our team will make it right.
Please do not send any returns without authorization.